Existing tracker setup

Start with the IMEI, then connect the tracker

Traxelio checks the tracker identity first, keeps setup updates tied to your email, and asks for payment only after the device can report.

1. Identify

Use the IMEI from the tracker label, not the SIM ICCID.

2. Verify

Confirm your email so setup status stays attached to you.

3. Connect

Continue to the command and first-report check inside Traxelio.

Check your tracker setup

Add your email. We will verify it, then open the connect flow with this tracker.

Tracker

Checking model…

Tracker identity

Tracker IMEI*

Checking model…

Possible models

Select your tracker model below to continue setup with it.

Model not recognized yet

Continue with your email. Traxelio will check the tracker during setup.

Model check unavailable

Continue with your email. Setup can continue without the model check.

Checking model…

Likely model

Traxelio found this model. Continue setup to point it at your account.

Possible models

Select your tracker model below to continue setup with it.

Model not recognized yet

Continue with your email. Traxelio will check the tracker during setup.

Enter the 15-digit IMEI printed on your tracker.

Use the tracker IMEI, not the SIM ICCID.

Model check unavailable

Continue with your email. Setup can continue without the model check.

Traxelio checks whether the tracker can connect first. Payment comes after the first report.