Getting Started with Fleet Tracking: New Customer Guide - Traxelio
Product Guide 6 min read

Getting Started with Fleet Tracking

Your first steps with Traxelio: setup priorities, alerts, team access, and quick wins for new customers.

1

Your First 24 Hours

Congratulations on setting up Traxelio! Your first day should focus on getting comfortable with the basics. Here is what to prioritize:

Verify all your vehicles appear on the map and show correct locations

Download the Traxelio mobile app on your phone

Take a test drive and confirm trip history is recording

Set up your first speed alert (start with your most used speed limit)

Explore the main dashboard to understand what data is available

2

Verify Your Installation

Before configuring alerts and reports, confirm your tracker is installed correctly. Traxelio includes built-in installation checks that both you and your technician can use to verify the setup. Open your device page to schedule a check or run through the verification yourself.

Tracker appears online and connected to the server

GPS location matches where the vehicle is actually parked

Ignition detection responds when engine is started (hardwired installs)

Trip history records correctly after a short test drive

If anything fails, schedule a technician visit directly from the app

Schedule installation check
Installation check details with technician contact
3

Setting Up Alerts

Alerts are one of the most powerful features of fleet tracking. They notify you when something important happens so you do not have to watch the screen constantly:

Speed Alerts

Get notified when a vehicle exceeds a set speed. Great for safety and compliance.

Geofence Alerts

Know when vehicles enter or leave important locations like job sites or restricted areas.

Idle Alerts

Detect when vehicles are running but not moving, wasting fuel.

Curfew Alerts

Get alerts for vehicle movement outside of working hours.

Low Battery Alerts

Get warned when a vehicle battery drops below a safe level, so you can act before the tracker goes offline.

Power Cut Alerts

Receive instant notification if someone disconnects or cuts power to a tracker, a common sign of theft.

4

Adding Your Team

If you have team members who need access to tracking data, you can add them with different permission levels:

Admin: Full access to all features, settings, and billing

Manager: Can view all vehicles, run reports, and manage alerts

Driver: Can only view their assigned vehicle and personal trips

Viewer: Read-only access to vehicle locations and history

5

Understanding Your Dashboard

Your dashboard provides a quick overview of your fleet status. Here are the key metrics to pay attention to:

Vehicle Status: See how many vehicles are moving, stopped, or offline

Today Trips: Total trips completed across your fleet today

Total Distance: Kilometers driven by all vehicles today

Active Alerts: Any alerts that need your attention

Top Drivers: Performance scores for your team

6

First Week Goals

By the end of your first week, aim to achieve these quick wins that demonstrate the value of fleet tracking:

Create at least one geofence around an important location

Run your first activity report to see vehicle usage patterns

Identify one vehicle with high idle time or inefficient routing

Set up push notifications on your mobile app

Share access with at least one team member if applicable

7

30-Day Optimization

After your first month, you will have enough data to start making real improvements to your fleet operations:

Review driver behavior scores and coach underperformers

Analyze route patterns to identify optimization opportunities

Set up maintenance reminders based on actual mileage

Compare fuel consumption across vehicles

Schedule automatic email reports so weekly summaries land in your inbox

Organize vehicle documents (insurance, registration, inspection) in one place

Track fleet expenses and cash flow to spot cost trends early

Share device access with specific people who only need to see certain vehicles

Fine-tune alert thresholds based on your experience

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FAQ

Frequently Asked Questions

Most users complete basic setup in 15-30 minutes. This includes adding your vehicles, setting up your first alerts, and downloading the mobile app. Full optimization with geofences and team access may take a few days.
GPS accuracy depends on satellite visibility. If a vehicle is indoors, in a parking garage, or surrounded by tall buildings, the location may be off. Move the vehicle outside and check again after a few minutes.
Download the Traxelio app from the App Store or Google Play. Log in with your account credentials and enable push notifications in your phone settings. You can also receive alerts via email or WhatsApp.
While technically possible with hidden trackers, we recommend transparency. Inform drivers about tracking policies. This builds trust and is often required by labor laws. Focus on the safety and operational benefits rather than surveillance.

Need More Help?

Explore our other guides for more tips on GPS tracking and fleet management.

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