Manage & Optimize

AI Chatbot

Traxelio turns AI Chatbot into a GPS-backed workflow your team can review before making the next fleet decision.

Smart assistant available via SMS, WhatsApp, web chat, and email. Ask questions, place orders, activate devices, schedule installations, get quotes, and search our knowledge base in French, English, Wolof, or Spanish.

Buy a GPS tracker I already have a GPS

Get answers, place orders, and manage your fleet by chat

Benefits

What You Get

Available via SMS, WhatsApp, web chat, and email

Place orders and get personalized quotes through conversation

Check device status, subscriptions, and order history instantly

Schedule GPS installations with live technician availability

Activate your own GPS tracker without calling support

Supports French, English, Wolof, and Spanish

Use Cases

Perfect For

See how different businesses use this feature to improve their operations.

New customers asking product and pricing questions before buying

Existing customers checking device status or order updates via SMS

Fleet managers requesting quotes for bulk GPS tracker purchases

Customers scheduling installation appointments without calling

Setup

How teams use this feature

Enable the feature

Turn on AI Chatbot for the vehicles and team members that need this workflow.

Review the first signals

Check the first trips, alerts, or reports to confirm the data matches how your fleet operates.

Turn data into action

Use the saved history to decide what to dispatch, investigate, maintain, or discuss with the team.

The feature is backed by GPS timestamps, vehicle history, and account-level access controls.

Managers can review the record later instead of relying on calls, memory, or screenshots.

Next steps

Where to go from here

Compare GPS tracking plans

See where AI Chatbot fits in the current Traxelio plan structure.

Getting Started with Fleet Tracking

Use the setup guide to turn tracker data into a working fleet dashboard.

Talk to Traxelio

Ask which tracker and workflow fit your vehicles.

FAQ

Frequently Asked Questions

Common questions fleet managers ask about AI Chatbot

You can reach the chatbot via SMS, WhatsApp, the web chat widget on our website, or by emailing support. It responds in French, English, Wolof, and Spanish.

The chatbot can answer product and pricing questions, help you place an order, activate a GPS device you already own, schedule an installation appointment, generate a fleet quote, check your device status, and search our knowledge base.

Yes. The chatbot can walk you through selecting a GPS tracker, choosing accessories, and placing an order. It will send you a payment link to complete the purchase.

The chatbot can escalate to a human agent. When it does, our team receives a notification with the conversation context so they can pick up where the chatbot left off.

Manage & Optimize

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Ready to use AI Chatbot?

Start tracking in under 30 minutes. No technical expertise required.